Sales Engineer

A Sales Engineer combines technical expertise with sales skills to bridge the gap between a company’s technical offerings and customer needs. They’re responsible for supporting the sales team, providing technical solutions, and building customer relationships. Key responsibilities include presenting technical solutions, conducting demonstrations, and acting as a liaison between sales and product development.
Key Responsibilities:
Technical Support:
Provide technical expertise to the sales team during pre-sales activities, including answering questions, explaining technical features, and conducting product demonstrations.
Solution Selling:
Understand customer needs, design customized technical solutions, and present them to customers.
Customer Relationship Management:
Build and maintain strong customer relationships by providing ongoing support, addressing concerns, and gathering feedback.
Collaboration:
Act as a liaison between the sales team and product development team, providing feedback on product requirements and ensuring solutions meet customer needs.
Documentation and Reporting:
Prepare and maintain technical documentation and sales materials, and provide reports on sales activities and customer feedback.