Assistant Branch Manager(AM)

An Assistant Manager supports the Manager by managing day-to-day operations, supervising staff, and ensuring efficient business processes. They may also assist with budgeting, training, and resolving customer issues.
Here’s a more detailed breakdown:
Key Responsibilities:
1. Daily Operations: Oversee daily activities, ensuring smooth workflows and adherence to policies.
2. Staff Management: Supervise employees, provide training, address performance issues, and handle scheduling.
3. Customer Service: Address customer inquiries and complaints, ensure positive customer experiences.
4. Financial Support: Assist with budgeting, monitoring expenses, and preparing reports.
5. Leadership: Lead and motivate team members, delegate tasks, and provide guidance.
6. Problem-Solving: Identify and resolve issues within the workplace, including conflict resolution and performance issues.
7. Administrative Tasks: Manage records, prepare reports, and handle administrative tasks.
8. Compliance: Ensure adherence to company policies and regulations.
9. Other: May also be involved in inventory management, recruitment, and other duties as needed.