Collection Executive

A Collection Executive is primarily responsible for recovering outstanding debts from customers. They contact debtors, negotiate payment plans, and resolve any discrepancies related to the outstanding amounts, all while adhering to company and legal policies.

Key Responsibilities:
1. Debt Collection:
Contacting customers with overdue payments and working with them to arrange payment.
2. Negotiation:
Developing and implementing strategies for debt recovery, including negotiating payment plans and settlements.
3. Record Keeping:
Maintaining accurate records of all collection activities and customer interactions.
4. Compliance:
Ensuring all collection activities are in line with company policies and legal regulations.
5. Customer Service:
Addressing customer inquiries and resolving issues related to outstanding debts.
6. Reporting:
Providing regular updates to management on collection progress and outstanding debts.