Voice Process – Insurance Sector

A Voice Process – Insurance Sector job involves handling customer interactions via phone, including answering inquiries, resolving issues, and providing support related to insurance policies, claims, and related services. This role requires strong communication and problem-solving skills, as well as the ability to work with customers from diverse backgrounds.

Key Responsibilities:

1>>Answering Customer Inquiries:
Responding to a high volume of inbound calls regarding insurance policies, claims processing, billing, and other related services.
2>>Resolving Customer Issues:
Troubleshooting and resolving customer complaints, policy-related issues, and payment discrepancies.
3>>Providing Information and Support:
Educating customers on insurance products, policy details, coverage options, and claims procedures.
4>>Maintaining Customer Records:
Accurately updating customer information and interactions in the company’s CRM or database systems.
5>>Following Company Procedures:
Adhering to established protocols for handling calls, documenting interactions, and escalating complex issues.

📢 Hiring for Voice Process – Insurance Sector

📍 Location: Begumpet, Hyderabad (Office-based)
🕘 Timings: 9:30 AM to 6:30 PM
💰 Salary: Up to ₹22,000
🎓 Qualification: Graduation is mandatory
🗣️ Requirement: Good communication skills
👥 Experience: Minimum 6 months in Telecalling or Insurance
👨‍💼👩‍💼 Eligible: Both Male & Female candidates