Customer Relationship Officer

A Customer Relationship Officer (CRO) is responsible for building and maintaining strong client relationships, supporting loan applications, conducting field visits, and ensuring timely loan repayments. They also play a crucial role in promoting financial literacy and empowering local communities.

Key Responsibilities:

1. Client Relationship Management:
Establishing and nurturing long-term relationships with clients, providing ongoing support, addressing inquiries, and ensuring high customer satisfaction.
2. Loan Application Support:
Assisting clients with loan applications, conducting field visits to assess their financial status, and verifying information.
3. Collection and Repayment Management:
Ensuring timely collection of loan repayments from existing clients and managing any arrears.
4. Sales and Business Development:
Identifying potential clients, promoting financial products, and achieving sales targets.
5. Financial Literacy Promotion:
Educating clients about financial products and responsible borrowing practices.
6. Community Engagement:
Participating in community events and building relationships within the local area.
7. Reporting and Documentation:
Maintaining accurate records of client interactions, loan disbursements, and repayments.

>>> Age should be below 30years.
>>> Salary 12,500/- for first 3months, Later 14,500+ESI+PF.

Locations: Ongole, Kandakur, Bapatla.