Customer Relationship Executive

A Customer Relationship Executive (CRE) builds and maintains strong relationships with clients, ensuring their satisfaction and loyalty. They handle customer inquiries, resolve issues, and represent the company positively. CREs play a crucial role in customer retention and driving business growth by understanding client needs and providing appropriate solutions.

Key Responsibilities:

1>>Client Relationship Management:
Building and maintaining strong, long-lasting relationships with a portfolio of clients.
2>>Customer Service:
Handling customer inquiries, complaints, and escalations promptly and professionally.
3>>Needs Understanding:
Identifying and understanding customer needs, providing tailored solutions and recommendations.
4>>Issue Resolution:
Resolving customer issues and complaints effectively and efficiently, escalating when necessary.
5>>Communication:
Maintaining regular communication with clients, keeping them informed about products, services, and company updates.
6>>Feedback Collection:
Gathering and communicating customer feedback to relevant teams to improve products and services.

Customer Relationship Executive
*Location: Mumbai
*Graduation (Full time or Part Time) *
*Experience: 0 To 2+ years

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