Computer Operators

Core responsibilities

System monitoring: Observe computer systems and networks to ensure optimal performance and security.
Routine maintenance: Perform regular tasks such as system backups, installing software updates, and cleaning equipment.
Troubleshooting: Identify and resolve hardware, software, and network issues as they arise.
Hardware and software management: Install, configure, and maintain computer equipment, peripherals, and software.
Data management: Manage and execute daily jobs, monitor error messages, and assist with data backups and restores.
Documentation: Keep accurate records of system performance, maintenance activities, and user support requests.
User support: Assist users by answering questions, resolving problems, and providing guidance on how to use computer systems.

Key skills and qualifications

Proficiency in computer systems and multiple operating systems.
Strong analytical and problem-solving skills.
Ability to follow instructions and perform tasks accurately.
Knowledge of hardware, software, and networking basics.
Excellent communication and customer service skills for user support.
A high school diploma is typically required, though an associate’s degree in a related field can be beneficial.

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