Telemarketing Executive

Roles & Responsibilities

Make outbound and receive inbound calls

Explain products or services to customers

Generate leads and fix appointments

Follow up with interested customers

Achieve daily and monthly calling targets

Maintain call records and customer data

Handle customer queries and objections politely

Coordinate with sales or field team

Update CRM or Excel reports

Ensure customer satisfaction

Skills Required

Good communication skills

Convincing and negotiation ability

Basic computer knowledge

Patience and positive attitude