Telesales Executive – Insurance Sales
Cogent E Services
Nanakramguda
Rs.26000 - Rs.27000
About the Company
Cogent E Services is an Indian business process solutions provider specializing in customer experience (CX) management. They offer a range of omnichannel solutions, including customer support, back-office services, and digital marketing. Cogent leverages data analytics and technology to help clients enhance customer interactions and achieve business goals.
Here’s a more detailed breakdown:
Core Services:
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Omnichannel Customer Experience:
Cogent provides support across various channels like voice, non-voice (chat, email, etc.), and even AI-powered chatbots.
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Back-Office Solutions:
They handle tasks like data processing, customer lifecycle management, and business analytics.
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Digital Marketing:
Cogent offers services to help brands connect with their online audience and achieve digital transformation.
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Industry-Specific Solutions:
They have expertise in sectors like banking, financial services, e-commerce, and more.
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Hybrid Chatbot Solutions:Cogent utilizes a combination of automation and live agents to handle both simple and complex customer interactions.
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