Computer Operators

About the Company

Core responsibilities

• • System monitoring: Observe computer systems and networks to ensure optimal performance and security.
  • Routine maintenance: Perform regular tasks such as system backups, installing software updates, and cleaning equipment.
  • Troubleshooting: Identify and resolve hardware, software, and network issues as they arise.

• Hardware and software management: Install, configure, and maintain computer equipment, peripherals, and software.

• Data management: Manage and execute daily jobs, monitor error messages, and assist with data backups and restores.

• Documentation: Keep accurate records of system performance, maintenance activities, and user support requests.

• User support: Assist users by answering questions, resolving problems, and providing guidance on how to use computer systems. 

• Proficiency in computer systems and multiple operating systems.
• Strong analytical and problem-solving skills.
• Ability to follow instructions and perform tasks accurately.
• Knowledge of hardware, software, and networking basics.
• Excellent communication and customer service skills for user support.
• A high school diploma is typically required, though an associate’s degree in a related field can be beneficial.