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Intouch Cx

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About the Company

IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company that provides customer support solutions to some of the world’s biggest brands. They focus on delivering value-driven customer experience (CX) management through a combination of innovative technology, dedicated agents, and customized strategies. IntouchCX emphasizes brand alignment, employee experience, and customer experience in its operations. 

Here’s a more detailed look at IntouchCX:
Key Aspects:
  • Global Presence:

    IntouchCX has a large global footprint with teams and campuses around the world. 

  • CX Focus:

    They specialize in revolutionizing the customer experience across various industries. 

  • Technology & Innovation:

    IntouchCX leverages AI and automation, along with other advanced technologies, to enhance customer interactions and streamline processes. 

  • Brand Alignment:
    They tailor their solutions to ensure consistency with their partners’ brand identity and culture. 
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