Branch Relationship Manager

A Branch Relationship Manager (BRM) at SBI (State Bank of India) focuses on building and maintaining relationships with branch staff and customers to drive sales and achieve business targets. This role involves promoting bank products, resolving customer queries, and leveraging branch resources to acquire and retain customers, particularly in the context of NRI (Non-Resident Indian) customers in some roles.
Key Responsibilities:
1>>Sales Target Achievement:
Primarily responsible for meeting monthly sales targets for various products and services through partner branches.
2>>Relationship Management:
Developing and maintaining strong relationships with branch staff, including Branch Heads, to facilitate business growth.
3>>Customer Acquisition and Retention:
Identifying and acquiring new customers, as well as retaining existing ones, through proactive engagement and service.
4>>Customer Service:
Addressing customer queries and complaints effectively and efficiently to ensure high levels of customer satisfaction.

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chilattur,d hiral,bellugppa,kamadur