MASTER

THE CAFÉ – Roles

Owner

Overall control of the café

Business decisions & policies

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Manager

Daily operations management

Staff scheduling

Inventory & sales monitoring

Cashier

Billing and payments

Handle POS system

Issue receipts

Barista

Prepare coffee & beverages

Maintain coffee machines

Follow quality standards

Chef / Kitchen Staff

Prepare food items

Maintain kitchen hygiene

Manage food orders

Waiter / Service Staff

Take customer orders

Serve food & drinks

Customer support

Inventory Staff

Stock management

Order raw materials

Track wastage

Cleaner / Housekeeping

Clean café area

Maintain hygiene & sanitation

Customer

Place orders

Make payments

Give feedback