Telecallers

A telecaller, often the first point of contact for customers, is a professional who engages with clients via telephone to promote products or services, generate leads, and provide customer support. They are the voice of the company, building relationships and driving sales. Success in this role requires strong communication, active listening, and the ability to handle objections according to NeoDove.

Key Responsibilities:

1>>Outbound Calls:
Making calls to potential customers to introduce products/services, explain features, and generate interest.
2>>Inbound Calls:
Handling incoming calls from customers, addressing inquiries, resolving complaints, and providing support.
3>>Lead Generation:
Identifying and qualifying potential customers, gathering information, and passing leads to the sales team.
4>>Customer Relationship Management:
Building rapport, maintaining accurate records of interactions, and following up with leads and existing customers.
5>>Sales and Targets:
Meeting or exceeding sales targets, contributing to team performance, and achieving customer satisfaction.
Telecallers – Male /Female. Event company. Goregaon East