Telecaller

A Telecaller primarily engages with prospective students and parents through phone calls, providing information about courses, universities, and application processes, and aiming to convert leads into enrollments. They handle both inbound and outbound calls, address queries, and offer guidance to potential students.

Key Responsibilities:

1. Providing Information:
Telecallers explain the details of educational programs, including course features, benefits, and admission procedures, to potential students.
2. Generating Leads:
They actively reach out to prospective students from databases or leads, introducing educational opportunities and encouraging them to learn more.
3. Handling Inbound Calls:
Telecallers respond to inquiries from students or parents who contact them with questions about courses or the application process.
4. Guiding Students:
They provide support and guidance to students throughout the application process, helping them navigate the necessary steps.
5. Closing Sales Deals:
In some cases, Telecallers may be involved in directly enrolling students, particularly in specific programs or courses.
6. Maintaining Records:
They accurately record all interactions with potential students in the company’s database, ensuring proper documentation of leads and follow-ups.
7. Following up with Leads:
Telecallers maintain contact with potential students who have expressed interest, providing further information and encouragement to move forward with their applications.
8. Achieving Targets:
They strive to meet both qualitative and quantitative targets, such as the number of calls made, leads generated, or enrollments achieved.

Only Female candidates are preferable.