Broadband champion (Males)

A “Broadband Champion” role often focuses on customer engagement and sales efforts related to broadband internet services. This role involves reaching out to potential customers, promoting broadband plans, addressing customer inquiries, and ensuring a positive customer experience.
Key responsibilities may include:
Lead Generation and Management:
Identifying and pursuing potential broadband customers, often from online leads or referrals.
Customer Interaction:
Communicating with customers, understanding their needs, and answering questions about broadband services.
Sales and Upselling:
Promoting various broadband plans, bundles, and add-ons to customers.
Technical Support:
Providing basic troubleshooting and guidance to customers experiencing issues with their broadband service.
Customer Retention:
Building and maintaining strong relationships with customers to ensure satisfaction and loyalty.
Documentation:
Maintaining accurate records of customer interactions, service requests, and feedback.

• Salary: Rs. 20,500/CTC- to Rs. 25,500/-CTC
• Qualification: Graduate
• Work Location: Across Hyderabad
• Work Experience: 0 to 3 years (Broadband experience is an added advantage)
• Job Role: Attending Customer House, Cross Selling / Upselling to Airtel Existing Customers