Ecommerce (Operations and customer support)

An Ecommerce Customer Service Representative is responsible for handling customer inquiries and concerns related to online purchases. They provide assistance with order tracking, product information, and warranty claims. They may also troubleshoot technical issues and process returns or exchanges.
Customer service operations is everything a company does (its day-to-day activities, processes, and strategies) to assist customers. Does that definition sound general? That’s because it is: customer service operations can impact everything in your organisation, so every improvement goes a long way.

Ecommerce (Operations and customer support) – Excellent communication skills mandatory
Experience : 0-2 years
Salary : 15-20k
Location : Somajiguda