Picker and Packer

Automation may have started shouldering some of the critical work needed to keep the supply chain running smoothly, but that doesn’t mean pickers and packers aren’t still an in-demand component of the product fulfillment process.
Pickers and packers typically work in warehouses, filling orders by selecting (or picking) and inspecting merchandise and preparing it for shipment (or packing). Whether called packagers, packaging specialists, stockers, order fillers, inventory specialists, stock clerks, or warehouse technicians, finding reliable workers with the requisite reading, quality assurance, and clerical skills needed for this critical role can present challenges. In addition, as warehouse technology and automation continues to advance, a growing number of pickers and packers will need to have the technology skills and acumen to learn to operate robotic selection and sorting systems.
Picker and Packer Job Description
Intro Paragraph: Beginning your job post with a concise overview of the open position and a brief description of your ideal candidate can increase its effectiveness. You might phrase this opening paragraph: “Are you a hard worker with a strong team ethic? If so, you might be the right next candidate to join our fast-paced fulfillment team.”

About Our Workplace: Use this section of your picker and packer job description to highlight your company culture and working environment. Summarizing your organizational mission and values, highlighting your connections to the community, and describing the scale and operations of your warehouse can set your opening apart from competing listings and sell yourself to job seekers.

Picker and Packer Job Responsibilities: The following list of day-to-day job responsibilities may differ significantly depending on the scale of your warehouse operations and the products you ship. Some common responsibilities might include:
Selects and packages products for shipment based on customer orders.
Uses technology, including smartphones and handheld devices, to sort, scan, and prepare orders.
Surveys items for possible damage or defects before shipment.
Fills customer orders promptly by reviewing order forms to ascertain scan numbers, sizes, colors, and merchandise quantities.
Handles, installs, positions, and moves materials to optimize inventory and meet customer orders.
Operates automated, computerized, or robotic picking and packing systems.
Attaches identification information, including pricing, to products or containers.
Compares invoices to items received to ensure that incoming shipments are correct.
Requisitions merchandise from suppliers based on available space, inventory, or customer demand.
Keeps products separated, organized, and in good rotation.
Follows safety protocols and reports problems to mitigate safety issues.
Operates various pieces of equipment, such as palletizers, dolly loaders, pallet wrappers, forklifts, and electrical pallet jacks.
Utilizes a continuous improvement mindset and assists in identifying opportunities to improve processes.
Stocks shelves and racks with new or transferred merchandise and maintains products in an organized manner to facilitate inventory and shipping processes.
Disposes of damaged, defective, excess, or obsolete stock items or return them to vendors.
Answers customer questions about shipments and deliveries.
Files receipts and tracks orders using order fulfillment software.
Maintains a clean, sanitary, and safe work area.
Performs other duties as assigned.
Work Hours and Benefits: Your picker and packer job description should include a section that outlines work hours, including opportunities for overtime pay. Next, you’ll want to determine fair compensation for your city or state by using a salary tool like Monster’s, which allows you to input the job title and location and calculate estimates for low, median, and high salaries. End this section by mentioning benefits and perks likely to appeal to candidates, such as health insurance, paid time off (PTO), or opportunities for professional development training or management training.