Tellecaller

A Telecaller, also known as a Telesales Representative or Call Center Agent, is responsible for making and receiving phone calls to potential and existing customers to promote products or services, generate leads, and build customer relationships. They handle a high volume of calls, explain product details, address inquiries, resolve complaints, and maintain customer records. Effective telecallers possess strong communication, persuasion, and active listening skills, as well as the ability to manage time and work under pressure.

Key Responsibilities:

1>>Outbound Calling:
Making calls to potential customers to introduce products or services, explain their benefits, and generate interest.
2>>Inbound Handling:
Answering incoming calls from customers, addressing their inquiries, resolving complaints, and providing support.
3>>Lead Generation and Sales:
Converting prospects into customers by persuading them to make a purchase or schedule an appointment.
4>>Customer Relationship Management:
Building rapport with existing and potential clients, understanding their needs, and providing tailored solutions.
5>>Record Keeping:
Maintaining accurate call logs, updating customer records, and reporting on sales activities.
6>>Product Knowledge:
Staying informed about company products and services, industry trends, and competitor offerings.
7>>Target Achievement:
Meeting daily or weekly call targets and contributing to sales or engagement goals.

Urgent requirement :
Tellecaller
Fresher’s
Salary: 10k to 12k
Day shift
Age :19 to 28