Supervisor
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A Supervisor oversees the daily operations of a team or department ensuring that work is completed efficiently and effectively while meeting company standards. They are responsible for guiding, motivating and supporting their team members as well as communicating company goals and policies. Supervisors also play a key role in performance management, training and conflict resolution.
Here’s a more detailed breakdown of typical supervisor responsibilities:
Key Responsibilities:
1. Team Management:
a. Overseeing daily operations and ensuring smooth workflow.
b. Assigning tasks and delegating responsibilities to team members.
c. Monitoring productivity and performance, providing feedback and coaching.
d. Conducting performance evaluations and identifying areas for improvement.
e. Addressing employee issues and conflicts, acting as a point of contact for team members.
f. Creating and managing team schedules.
2. Communication:
a. Communicating company goals, policies, and procedures to the team.
b. Acting as a liaison between employees and upper management.
c. Facilitating team meetings and discussions.
d. Providing regular updates and feedback to team members.
3. Training and Development:
a. Training new hires and ensuring they understand their roles and responsibilities.
b. Providing guidance and support to team members to enhance their skills and knowledge.
c. Identifying opportunities for professional development and career growth.
4. Operational Oversight:
a. Ensuring that work is completed to the required quality standards.
b. Monitoring and managing resources effectively.
c. Identifying and resolving operational challenges and bottlenecks.
d. Ensuring compliance with company policies and safety guidelines.
5. Performance Management:
a. Setting performance goals and expectations for team members.
b. Tracking employee progress and providing regular feedback.
c. Recognizing and rewarding high performance.
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