Relationship Manager

A Relationship Manager builds and maintains strong, positive connections with clients to ensure their satisfaction and loyalty. They act as a liaison between the company and its clients, identifying needs, providing support, and resolving issues. Relationship Managers also look for opportunities to grow business through upsells and new client acquisition.

Key Responsibilities:

1>>Client Relationship Management:
Developing and nurturing long-term relationships with clients, acting as their primary point of contact.
2>>Needs Identification:
Understanding client requirements, identifying potential challenges, and offering tailored solutions.
3>>Issue Resolution:
Addressing client inquiries, concerns, and complaints promptly and effectively.
4>>Business Development:
Identifying opportunities to increase revenue through upselling, cross-selling, and new client acquisition.
5>>Communication & Collaboration:
Maintaining open communication with clients and collaborating with internal teams (sales, marketing, etc.) to ensure client satisfaction.
6>>Reporting & Analysis:
Monitoring client feedback, analyzing performance data, and generating reports on client relationships and business growth.

Relationship Manager-broking insurance agency channel at the growing private sector bank.

Experience:
we need candidates with experience in health and motor insurance b2b sales background for agency channel. these individuals should have a background in agent recruitment and driving business through them