Sales and Service

A Sales and Service job description typically outlines the responsibilities of an individual who is tasked with both selling a company’s products or services and ensuring customer satisfaction after the sale. This dual role often involves identifying potential customers, building relationships, understanding their needs, presenting solutions, closing deals, and providing ongoing support. Ultimately, the aim is to drive revenue growth and build customer loyalty.
Key Responsibilities:
Sales:
Identifying and qualifying leads: This involves researching potential customers, reaching out to them (through various channels like cold calling, networking, or referrals), and assessing their needs and suitability for the product or service.
Presenting and demonstrating products/services: Clearly articulating the features, benefits, and value proposition of the product/service to prospective clients, often through presentations, demos, or proposals.
Negotiating and closing sales: Working with clients to finalize agreements, handle objections, and secure sales contracts.
Achieving sales targets: Meeting or exceeding pre-defined sales goals, quotas, or revenue targets.

B.E Mechanical – Sales and Service. Marine lines, Mumbai.