Turf/Ground booking executive

A Turf/Ground booking executive manages the scheduling and reservation of sports facilities, ensuring efficient use and a positive customer experience. This role involves handling inquiries, processing bookings, managing payment transactions, and maintaining records of facility usage. They also ensure the facility is well-maintained and ready for use, potentially handling basic upkeep tasks or coordinating with maintenance staff.
Key Responsibilities:
1>>Customer Interaction:
Responding to inquiries about turf availability, pricing, and booking procedures. Providing excellent customer service and addressing any concerns or issues.
2>>Booking Management:
Managing the booking system (online or manual), processing reservations, and confirming bookings.
3>>Payment Processing:
Handling payments for bookings, managing cash transactions, and reconciling financial records.
4>>Facility Maintenance:
Ensuring the turf and surrounding areas are clean, well-maintained, and ready for use. This may involve basic cleaning or coordinating with maintenance staff.
5>>Record Keeping:
Maintaining accurate records of bookings, payments, and customer information.
6>>Reporting:
Compiling and analyzing reports on turf usage, cancellations, and other relevant data.

Urgent requirement for Kolkata and Mumbai

Turf/Ground booking executive – Male. Must have two wheelers. Godbhunder Road, Thane. Salary upto 25k. Freshers can apply.