Riders

Their role involves picking up items, traveling via car, bike, or motorbike, ensuring timely and efficient delivery. Riders also manage delivery schedules, handle customer queries, and may collect payment or confirm delivery through digital platforms, providing essential logistics support in the supply chain.
Collect and deliver packages and documents to various locations within a designated area. Ensure packages are delivered on time and in good condition. Communicate with customers and provide excellent customer service. Maintain accurate records of deliveries and pickups.
They oversee and optimise various aspects of e-commerce operations, including website functionality, user experience, product listings, managing inventories, processing orders, online payments, order fulfilment and customer service.