Telecaller

A Telecaller will primarily focus on building rapport with potential customers and generating leads through phone calls. This involves promoting properties, answering queries, scheduling site visits, and maintaining customer records in the CRM system. Strong communication skills, persuasive abilities, and a good understanding of real estate are essential.

Responsibilities:

1. Lead Generation:
Initiate outbound calls to potential clients to promote properties and generate leads.
2. Customer Interaction:
Handle inbound calls and address customer inquiries regarding real estate projects.
3. Sales Support:
Schedule and coordinate site visits with potential buyers, following up with clients to provide additional information and gather feedback.
4. CRM Management:
Maintain and update customer records in the CRM system, ensuring accurate and up-to-date information.
5. Sales Target Achievement:
Collaborate with the sales team to achieve sales targets and objectives, contributing to overall business growth.
6. Market Knowledge:
Stay updated on real estate market trends, project details, and competitor activities.
7. Communication:
Clearly and effectively communicate property details, pricing, and other relevant information to potential clients.
8. Problem Solving:
Address customer concerns and issues, providing solutions and building positive relationships.
9. Follow-up:
Conduct regular follow-ups with potential clients to nurture leads and move them through the sales pipeline.