Process Associate

A Process Associate is an entry-level professional who supports various business functions by maintaining, monitoring, and enhancing operational processes. They are typically involved in tasks like data entry, documentation, and coordinating with different teams to ensure smooth workflows. A key aspect of their role is identifying areas for process improvement and contributing to efficiency gains.

Key Responsibilities:

1. Data Entry and Maintenance: Accurately entering and updating information in relevant systems.
2. Process Monitoring and Support: Ensuring activities align with established workflows and procedures.
3. Troubleshooting and Problem Solving: Identifying discrepancies or issues in processes and suggesting solutions.
4. Collaboration and Communication: Working with other departments to ensure effective communication and smooth operations.
5. Quality Control: Ensuring all tasks and procedures adhere to company and industry standards.
6. Document Management: Handling and organizing documents related to the processes.
7. Project Planning and Execution: Assisting with project planning, scheduling, and execution.
8. Process Improvement: Identifying opportunities to optimize processes and enhance efficiency.
9. Customer Interaction: In some cases, interacting with customers to address inquiries or resolve issues.
10. Following SOPs: Maintaining high compliance with standard operating procedures.
11. Maintaining Knowledge: Staying updated on process procedures and systems.

Eligibility:
1. Typing skill with speed and accuracy(30wpm)
2. Should be able to read, write and understand English.
3. Attention to detail problem solving, effective communication.