Telecaller

A Tele caller job primarily involves engaging with customers and potential clients via phone calls to promote products or services, gather information, or provide customer support. They are responsible for making outbound calls to generate leads, handling inbound calls for inquiries, and documenting interactions in a CRM system.

Key Responsibilities of a Telecaller:
1. Making Outbound Calls: Reaching out to potential customers to promote products or services and generate leads.
2. Handling Inbound Calls: Assisting customers with inquiries, complaints, and providing support.
3. Generating Leads and Closing Sales: Identifying potential customers and guiding them towards making a purchase.
4. Maintaining Customer Records: Documenting call interactions, customer feedback, and follow-up actions in a CRM system.
5. Providing Product/Service Information: Educating customers about product features, benefits, and pricing.
6. Resolving Customer Complaints: Addressing and resolving customer issues in a professional and efficient manner.
7. Meeting Sales Targets: Achieving individual and team sales goals.
8. Following Scripts and Guidelines: Adhering to communication scripts and company guidelines for consistency.
9. Maintaining Professionalism and Positive Attitude: Building rapport with customers and maintaining a positive customer experience.

Salary:
FRESHERS: 12K-14K
EXPERIENCE : 15K-18K
LOCATION: PICKET ACOC CENTER NEAR JBS