Telecaller

Telecaller roles involve making outbound/inbound calls to engage customers, promoting products/services, generating leads, and resolving issues, focusing on building rapport, meeting sales targets, maintaining call logs in CRM, and providing excellent service using scripts and strong communication. Key responsibilities include understanding needs, suggesting solutions, processing orders, data entry, and achieving performance metrics, requiring skills like persuasion, problem-solving, and stress tolerance.

Tagged as: social media